Terms & Conditions

T&CS FOR TUESDAYS IN SAN ANTONIO 2016:

A DAY ticket includes the 3 hour sunset boat party, one free drink on the boat and entry into Ocean Beach Ibiza the following day before 2pm.

A NIGHT ticket includes the 3 hour sunset boat party, one free drink on the boat, free bus to Amnesia at 11pm from bus station, VIP entry / balcony access to Together at Amnesia before 12.30am, and entry into Ocean Beach Ibiza the following day before 2pm.

The pre-party starts at 4pm (3pm September) at Itaca Bar in San Antonio. Please arrive at the pre party early, with your printed ticket/ e-ticket and ready to board boat.

The pre party is the location that you exchange your printed ticket/ e-ticket for a wristband. You must exchange your ticket for a wristband by 5pm (4pm September) latest. Pukka Up staff will then walk you to the boat. If you don’t redeem ticket for wristband by 5pm (4pm September), then your boat entry is not guaranteed.

The Pukka Up boats leave from the marina opposite the fountains in the middle of San Antonio. The boat party runs from 6pm (5pm September) for 3 hours.

Please note that the times change in September. The pre-party starts at 3pm and you need to exchange your ticket for a wristband by 4pm latest. The boat party runs from 5pm for 3 hours.

The bus to Amnesia leaves from San Antonio bus station at 11pm. For any club entry assistance a Pukka Up Rep will be outside Amnesia between 11.30pm and 12.30am. No shorts, swimwear or flip flops are allowed in Amnesia VIP and you will be turned away. Dress to impress, jeans and trainers are ok.

Pukka Up is committed to promoting sensible and responsible drinking, and anyone not adhering to this will not be allowed to board the boats, attend Amnesia or receive a refund.

Pukka Up reserves the right to change the boat/ time advertised. Pukka Up reserves the right to reschedule the boat party to another time within 24 hours with no refund, due to weather or mechanical problems.

ANYONE ARRIVING AT THE BOAT AFTER THE ABOVE TIMES WILL NOT BE ALLOWED TO BOARD. NO ENTRY TO THE BOAT UNLESS TICKET IS EXCHANGED FOR A WRISTBAND AT THE PRE-PARTY. CLUB ENTRY IS ONLY VALID WITH A WRISTBAND COLLECTED FROM THE PRE-PARTY. NO ENTRY TO CLUB WITHOUT VALID WRISTBAND. IF YOU ARRIVE TOO LATE TO REDEMPTION OR MISS THE BOAT YOUR CLUB ENTRY IS NOT VALID. TRAVEL ON THE BOAT PARTY IS AT YOUR OWN RISK. THE VENDOR ACCEPTS NO RESPONSIBILITY FOR ANY INJURIES SUSTAINED WHILE ON BOARD, ALTHOUGH THE BOAT IS INSURED UNDER SPANISH LAW.

T&CS FOR FRIDAYS IN SAN ANTONIO 2016:

A DAY ticket includes the 3 hour sunset boat party, one free drink on the boat and entry into Ocean Beach Ibiza the following day before 2pm.

A NIGHT ticket includes the 3 hour sunset boat party, one free drink on the boat, free bus to Pacha at 12pm from bus station, entry to Insane at Pacha before 1am, and entry into Ocean Beach Ibiza the following day before 2pm.

The pre-party starts at 4pm (3pm September) at Itaca Bar in San Antonio. Please arrive at the pre party early, with your printed ticket/ e-ticket and ready to board boat.

The pre party is the location that you exchange your printed ticket/ e-ticket for a wristband. You must exchange your ticket for a wristband by 5pm (4pm September) latest. Pukka Up staff will then walk you to the boat. If you don’t redeem ticket for wristband by 5pm (4pm September), then your boat entry is not guaranteed.

The Pukka Up boats leave from the marina opposite the fountains in the middle of San Antonio. The boat party runs from 6pm (5pm September) for 3 hours.

Please note that the times change in September. The pre-party starts at 3pm and you need to exchange your ticket for a wristband by 4pm latest. The boat party runs from 5pm for 3 hours.

The bus to Pacha leaves from San Antonio bus station at 11.30pm. For any club entry assistance a Pukka Up Rep will be outside Pacha between 12.00am and 1.00am. Due to Pacha’s door policy, anyone who is not appropriately dressed or deemed drunk, will not be allowed to board the bus or enter Pacha and could forfeit their entry wristband. No shorts, swimwear or flip flops are allowed at Pacha as you will be turned away. Dress to impress, jeans and trainers are ok. Pacha reserve the right to refuse entry to any person without reason, however, usual reasons include; intoxication, attitude, appearance or search failure.

Pukka Up is committed to promoting sensible and responsible drinking, and anyone not adhering to this will not be allowed to board the boats, attend Pacha or receive a refund.

Pukka Up reserves the right to change the boat/ time advertised. Pukka Up reserves the right to reschedule the boat party to another time within 24 hours with no refund, due to weather or mechanical problems.

ANYONE ARRIVING AT THE BOAT AFTER THE ABOVE TIMES WILL NOT BE ALLOWED TO BOARD. NO ENTRY TO THE BOAT UNLESS TICKET IS EXCHANGED FOR A WRISTBAND AT THE PRE-PARTY. CLUB ENTRY IS ONLY VALID WITH A WRISTBAND COLLECTED FROM THE PRE-PARTY. NO ENTRY TO CLUB WITHOUT VALID WRISTBAND. IF YOU ARRIVE TOO LATE TO REDEMPTION OR MISS THE BOAT YOUR CLUB ENTRY IS NOT VALID. TRAVEL ON THE BOAT PARTY IS AT YOUR OWN RISK. THE VENDOR ACCEPTS NO RESPONSIBILITY FOR ANY INJURIES SUSTAINED WHILE ON BOARD, ALTHOUGH THE BOAT IS INSURED UNDER SPANISH LAW.

GENERAL TICKET TERMS AND CONDITIONS 2016

1. The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, Pukka Enterprises Ltd and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.

2. Please check your tickets, as mistakes cannot always be rectified.

3. An order for tickets is not complete until it is accepted by us. We try to ensure all information and prices are correct but errors may occur. In the case of an error with your order we will contact you as soon as possible.

4. You will receive your tickets via email to the email address you specified during the checkout process. If you don’t receive your tickets via email please contact us using the details below.

5. Occasionally, events are cancelled or postponed for a variety of reasons. If the event is cancelled, please contact us directly for a resolution. If the event was moved or rescheduled, Pukka Up may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.

6. Pukka Up reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the customers. As our venues are licensed premises, even if you have a ticket, there may be circumstances where we feel or understand you should not be allowed into our event such as you being drunk or under the influence of drugs, and you will not be permitted to enter the event. No refund will be given.

7. Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.

8. We regret that tickets cannot be exchanged or refunded after purchase.

9. Tickets are sold subject to Pukka Up’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.

10. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, or one of the authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue.

11. Illegal and antisocial behaviour will not be tolerated and will lead to ejection from the event without refund.

12. Pukka Up and any supplier accept no responsibility for any personal property.

13. The event listed on the purchased ticket is strictly for ticket holders who are over 18 or 21 years of age depending on specific event. Identification may be required or a Challenge 25 policy will be operating.

14. All resolutions are only dealt with on a case by case basis. All resolutions are based on initial feedback only. Any claim found to be false will be forfeit a resolution. Any resolution relating to an event will remain both private and confidential between Pukka Up and the customer and if found not to be adhered to, this will in turn forfeit a resolution.

15. Any complaints in respect of an Event or any injury or other claim should be reported on the night to a Pukka Up representative who is working on the Event. Any such complaints, injuries or other claims must also be notified in writing within 14 days of the Event to Customer Services, Pukka Enterprises Ltd, Unit K101, The Biscuit Factory, 100 Clements Road, London, SE16 4DG.